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Social Enterprise

How do I tap the collective power of my employees, customers, and partners?

To be competitive in a connected world, companies can no longer operate in silos, disconnected from customers, partners, or even just colleagues in different departments. Enterprises must find new ways to increase employee productivity & engagement to drive higher revenues, profits, and shareholder value.

Appirio delivers the Social Enterprise

Appirio has helped leading companies achieve the promise of the social enterprise. We helped Brown Forman improve employee collaboration, helped Yahoo and Perceptive make their sales and support operations social, helped Dunkin’ Brands build custom franchisee apps on Force,com, helped Starbucks and Avon engage with customers on Facebook, and helped Rypple and Financial Force make their own products social.

Hear from Kristen Sanders on why she’s making Yahoo’s sales processes social

Appirio’s Social Enterprise Solutions

With the rise of cloud-based collaboration platforms, companies can create an environment where employees collaborate in real-time to share best practices, solve problems together, and generate new ideas—this is the Social Enterprise.

Appirio offers a comprehensive set of technology, services, and communities to help companies achieve the promise of the social enterprise:

  • Social Enterprise Blueprint: Define a comprehensive social blueprint for your enterprise across sales, marketing, customer service and operations to take advantage of social technology platforms like Salesforce (Chatter, Radian 6) and Jive.
  • Enterprise Chatter Implementation: Chatter is more than a nice feature—it’s a collaboration platform that requires a carefully managed implementation project using the Appirio Way.
  • Social Platform Integration: Appirio connects and extends the social cloud with integrated solutions for the public social web (Facebook, Twitter, LinkedIn), the private social web (Jive, Yammer, Rypple), and the Salesforce platform (CRM, Chatter, Radian 6).
  • Social Enterprise Toolkit: Appirio created tools that address common challenges to rolling out new social enterprise applications-integration, user adoption and compliance. Browse the toolkit on your smartphone or tablet.

Why Appirio for the Social Enterprise?

Appirio has the expertise and innovation to help you build a social enterprise and tap into the collective power of your employees, customers and partners:

  • Strategic Partnerships: Appirio has the right partnerships in place to make the social enterprise real.
  • Technical Innovation: Appirio was the first partner to build a Chatter-enabled application, shown here by Marc Benioff on the Dreamforce stage. Appirio was also the first to connect social technologies from Salesforce, Google, and Jive.
  • Expert Team, Backed by CloudSpokes Developer Community: Appirio’s team of social cloud experts has access to the global developer community on CloudSpokes to handle your specific social enterprise requirements.
  • First Hand Experience: Appirio operates itself as truly social enterprise, connecting our distributed team of over 400 cloud experts using a combination of social platforms, and extending that collaboration to over 20,000 cloud developers through our CloudSpokes community.
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