Social Cloud Innovation
How do I engage better with my employees, customers, prospects, and partners?
To be competitive in a connected world, your company can no longer operate in silos, disconnected from customers, partners, or even colleagues in different departments. You must find new ways to increase employee productivity and engagement to drive higher revenues, profits, and shareholder value.
With the rise of cloud-based collaboration and social media platforms, companies can create an environment where employees collaborate in real time to share best practices, solve problems, and generate new ideas—this is the Social Enterprise. But how do your processes and technology platforms need to change to make this vision a reality in your business?
Solution: Work with Appirio collaboration experts to define and achieve your social enterprise vision
Appirio helps enterprises apply social processes and technologies to deliver real business results. Appirio runs itself as a social enterprise, and we have helped companies across industries achieve the promise of the social enterprise. For example, we helped Toyota improve employee collaboration. We helped L'Oreal and Plantronics make their sales and support operations social. We helped Twitter build custom ad sales apps on Force.com, and helped Starbucks and Avon engage with customers on Facebook.
Our services include:
- Social Enterprise Blueprint Define a comprehensive social blueprint for your enterprise across sales, marketing, customer service, and operations to take advantage of social technology platforms such as Salesforce (Chatter, Radian 6), Google+, and Jive.
- Enterprise Chatter Implementation Roll out Chatter in a way that can make employees more engaged and knowledgeable, and customers more successful.
- Social Platform Integration Appirio connects and extends the social cloud with integrated solutions for the public social web (Facebook, Twitter, LinkedIn, Google+), the private social web (Jive, Yammer, Rypple), and the Salesforce platform (CRM, Chatter, Radian 6).
- Social Enterprise Toolkit Appirio creates tools that address common challenges to rolling out new social enterprise applications. Browse the toolkit on your smartphone or tablet.