Services

Implementation - How we can help you

Appirio has extensive experience in complex large-scale integrations, commercial enterprise applications, and global customer implementations and rollouts.We apply Appirio's unique experience and real-world breadth of business, technical and functional "know-how" exclusively to on-demand enablement.

Implementation Offerings

Service and Support

Running your customer support center on salesforce.com

  • Discovery and mapping of support business processes
  • Migrating to salesforce.com from legacy on-premise case management systems
  • Using the salesforce.com Customer Portal as your self-service center
  • Improving maintenance renewal rates using salesforce.com as your support contract management system

Platform Development

Building data-driven applications on salesforce.com

  • Using salesforce.com as a full application development platform alternative to traditional technologies
  • Using the Apex Platform as a hosted database, business logic engine, and user interface layer
  • Migrating from spreadsheets and email to workflow-driven business processes

Google Enterprise

Freeing IT resources from managing commodity services

  • Moving your domain email and directory infrastructure from legacy messaging systems to Google Enterprise
  • Giving your users the power to collaborate in real-time on documents and spreadsheets
  • Freeing up IT to focus on solving business problems, not keeping servers running