Products

Appirio Sync for Google Calendar

FAQ

What do I need to do to use Calendar Sync?
Appirio Sync for Google Calendar synchronizes information between the Salesforce and Google Calendars. First, you'll need to be a salesforce.com and Google Apps user. You'll also need Salesforce administrative rights to install Appirio Calendar Sync in your Salesforce org.

Can I use Calendar Sync with my personal Google Calendar?
Appirio Calendar Sync is built to work with personal calendars. However, Appirio will only provide support for Google Apps calendars, via your Salesforce/Google administrator. We also want to make sure we retain compatability with other Salesforce for Google Apps products.

What are the limitations of the Sync for Google Calendar?
Unfortunately, there are some areas of incompatibility between Google and Salesforce calendars. Therefore, not every event will sync between the two. See the online help inside the product for the latest list of limitations.

Is Appirio Calendar Sync really free? What's the "Premium" edition?
Yes, the standard version of calendar sync is free! The standard edition of Appirio Calendar Sync will continue to be offered for free as part of Salesforce for Google Apps.  You may wish to upgrade to our premium edition if:

  • You value unlimited sync (e.g., frequency of sync, time window, number of contacts)
  • You value having both calendar and contact sync available in one application
  • You require enhanced support options
  • You require administrator access and management of user accounts
  • You'd like first access to ongoing functionality enhacements (e.g., as the Google and Salesforce APIs evolve, we'd like to be able to bring more information from Salesforce into your Google contacts and events)
We anticipate that many customers will be happy continuing to use our standard edition-- customers who rely on calendar sync in core parts of their business will find a lot of value in premium edition

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