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Appirio Social PS Enterprise—Industry's first social services management application

Current Situation

Professional services automation (PSA) solutions are traditionally the domain of the administrative and financial team of a services business. Consultants only interact with a PSA application to enter time or file expenses—low value-added activities.

The success or failure of a professional services team depends on how effectively consultants collaborate with each other. Today, that collaboration happens through email, IM, phone conversations and spreadsheets/documents—all completely disconnected from the business systems of a company.

Why does this disconnect matter? Because islands of collaboration without business context can be misguided. And business process without collaboration is a shell of what really happens in an organization.

The Solution: Social PS Enterprise

Social PS Enterprise in Action

What if your enterprise applications became social-able to contribute to a conversation about business events? And what if that conversation occurred in a real-time stream conversation stream, just like Facebook and Twitter, the fastest growing collaboration environments in history?

This is possible with the launch of Chatter from Salesforce.com. Appirio's PS Enterprise is the first independent application to take advantage of this new capability, and represents the industry's first social services management application.

Imagine this within your enterprise—your colleagues chattering about what they're doing, and responding to you when they're doing something related. Now imagine that everything in your business can chatter—a project can tell you that its resource needs have changed. And your colleagues can reply, providing much-needed context to understand the reason and implications of this change. With Chatter, you can instantly see important changes in your business and collaborate with the right people to take corrective action.

Salesforce is bringing together the applications businesses need to run with the tools people use to work. And Appirio is using this new capability in the first "social" application for services firms—Social PS Enterprise!

Narinder Singh shows what is possible with salesforce.com's Chatter - On stage with Marc Benioff

Get Started

Contact us to be notified when Salesforce Chatter and Appirio's Social PS Enterprise become generally available.