Yahoo

Yahoo is a premier digital media company, attracting more than half a billion consumers every month in more than 30 languages

Business Need: Build Enterprise Sales Collaboration Portal
Improve Yahoo!'s ability to monetize its media destinations

Single global repository to bring together a dozen different “digital landfills” of information

Familiar user experience to catalyze usage and engagement

Appirio Solution: Visualforce Portal with Content and Chatter

Sales portal with top content, featured content, alerts and messages, photo carousel, favorites, and links

Using Content APIs, built a JQuery based Sales Home, Solution Central and Yahoo! Tools Home Page called "The Source"

Integrated with Yahoo! Identity Provider System (Bouncer) to SSO into Salesforce.com using SAML assertion

Key Highlights: Everyone Wants Access to "The Source"

Improved Sales Collaboration

Agile, iterative, quick-moving approach to deploy Content and Chatter in 60 days, on tight budget

Visionary approach to Content and Chatter as a collaboration platform that would integrate with Yahoo!'s sales process

Interesting technical challenge to use images stored in Content to be displayed and changed every 15 seconds in the portal

"The Source" has been so well received, it is now being expanded beyond its original 3,000+ users to a broader audience and will also include learning collaboration between co-workers

Quote

“Appirio has been an excellent partner. We had 12 disparate digital landfills of information... we needed a single global repository. Social collaboration tools alone will not catalyze action. You have to act with purpose.”

- Kristen Sanders
Director, Global Sales Operations & Sales Enablement

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