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TransUnion

TransUnion

Company Description

As a global leader in credit and information management, TransUnion creates advantages for millions of people around the world by gathering, analyzing and delivering information. For businesses, TransUnion helps improve efficiency, manage risk, reduce costs and increase revenue by delivering comprehensive data and advanced analytics and decisioning. For consumers, TransUnion provides the tools, resources and education to help manage their credit health and achieve their financial goals. Through these and other efforts, TransUnion is working to build stronger economies worldwide. Founded in 1968 and headquartered in Chicago, TransUnion employs associates in more than 25 countries on five continents.


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Cloud Story: SaaS Implementation - Salesforce CRM

“From an operations perspective, we saved somewhere between $75K to $200K not having to work with our IT team - we just buy customer portal licenses. For the customer portal piece we used Appirio. What Appirio in this case was able to help us do is save a significant amount of money by not only reducing our licensing costs, but also getting this project delivered in about 4 months, and that's including all the branding, traditional change management and project management.”
- Matt Brady
Director Sales Automation at TransUnion
 
Business Need: Online Customer Registration System
  • TransUnion has a wide range of customers who furnish and purchase consumer information
  • Need an accessible system that allows potential customers to login and enter information about their company

Appirio Solution: Sales Cloud, Force.com, Customer Portal
  • Defined business processes and designed a fluid system using Salesforce 
  • Integrated Salesforce Customer Portal for prospect applications
  • Built custom user interface using Visualforce to provide rich, fluid user experience

Results: Custom Application with Rich UI
  • 250+ Custom fields
  • 27 Visualforce pages
  • 3 Custom objects
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