AIG Edison

Cloud Story: Cloud Application Development

Business Need: Upgrade Core Applications

Internal systems outdated, seven years old

No process to let the back office and sales staff share information in a timely manner

Some core processes still paper-based

Appirio Solution: Force.com for Core Business Processes

Provided data modeling for the migration of multiple applications to Salesforce's Force.com platform

Key systems include the business support system (Phoenix Navi), Life Insurance Sales Portal for existing subscribers (My Edison), Call Center, and more

Results: Millions of Users, 3,000 Employees

Deployed via Salesforce.com at one-third the cost and one-third the time of traditional in-house architecture

The system is currently available for use by several million AIG Edison customers, millions of prospects, 3,000 employees and 15,000 insurance brokers and reseller

System currently handles complex tasks such as generating insurance quotes and running simulations to assess coverage needs

Quote

“Appirio helped architect and tune the system to provide almost the same level of response time as the conventional system.”

- Tohru Futami
CIO at AIG Edison Life Insurance Co.

In the News

Concerns about latency and questions about security and regulatory issues aren't stopping CIOs from moving key systems to the cloud, even if it means using apps hosted in data centers on the other side of the globe.
Click here for the full story

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