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CIO's Guide to On-Demand

Monday, November 03, 2008

Salesforce and Facebook: Connecting the Cloud

We loved today's virtual bear hug between Marc Benioff of Salesforce.com and Sheryl Sandburg of Facebook at Dreamforce. It reminded us of the embrace between Marc and Eric Schmidt of Google back in April, for a couple of reasons:

  • Another cloud to connect: There are 110 million active users of Facebook... many of these people also find time to work in between their wall postings. Facebook is an open, on-demand application platform, much like Force.com.
  • Further consumerization of enterprise IT: Consumers have become accustomed to using the incredible power of social networks to connect with old friends and family in their personal life. Now, with Salesforce and Facebook together, these same people can use the power of this same social network to get their job done.
  • Not just demos: People have talked about bringing the social network to the enterprise every day since "Enterprise 2.0" hit the radar. But today's announcement went further-- we saw real business scenarios with the potential to create enormous value for the enterprise. We are thrilled to be part of all this-- we built the recruiting scenario shown by Marc and Sheryl on stage. This is a preview of an application we think every HR head needs to consider.
Today's announcement is just the beginning. Just as the Google partnership in April ushered in a host of exciting conversations with customers about how to use these cloud platforms.... we hope today's announcement will do the same, and look forward to continuing the conversation.

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Friday, October 31, 2008

The Time for Choice Approaches

Narinder Singh

Next week will be an important one in deciding our collective future. The impact of our choices next week on businesses will be fundamental. The Economist described that "the current economic malaise will increase the pressure on companies to become more efficient. More has to be done with less...it will also profoundly change the way people work".

The election? No-- Dreamforce, of course! The run up of announcements from Amazon, Rackspace, and now Microsoft; as well as the recent explosion of press and analyst coverage (including a 14 page article in the print version of the Economist ) have more than whet the appetite for the main event. Dreamforce, a celebration of success of the on-demand model and a foreshadowing of the future of SaaS, PaaS, Cloud Computing, is arguably the premier industry event (and the Foo Fighters are playing).

They say that the necessity is the mother of invention. So with an economy in turmoil and technology more important to businesses than ever, the prerequisites have been met. There is growing sense across leaders in the industry that traditional enterprise software is the new mainframe - a legacy that must be overcome or minimally partitioned off. In Microsoft's own announcements, Ray Ozzie passionately described, "Its (cloud computing) a transformation of our strategy." He then went on to acknowledge that the fire of innovation was driven by others: "I'd like to tip my hat to Jeff Bezos and Amazon. Across the industry, all of us will stand on their shoulders."

Whether they can become true agents of change, or if Microsoft Azure will suffer the same fate as SAP and Oracle's lackluster cloud computing strategies remains to be seen. Regardless of which outcome you predict (we think Chevron or BP just as likely to lead the green revolution) the fact is that even Microsoft is admitting the game has completely changed.

So now we come to Dreamforce - it's like the season premier for a new age in the industry (think Lost meets 24 plus American Idol) . Salesforce.com has been the pioneer in this space for the last nine years. What will they do next? We'll just say that it will be a combination of high impact innovations - the importance of which will be most appreciated by those already on the journey to the cloud. We also expect a few ripples in time to provide a glimpse of the future. Its fitting that Malcom Gladwell, the author of "Tipping Point" is one of the keynote speakers. Because we are experiencing one right now.

For those who will be there, and those that can't, we have the guide to helping you get the most out of these important moments in the history of enterprise computing - Appirio's own Dreamforce Central. Get the insiders view of whats happening on the ground at the conference - live blogs and insider commentary, twitters , instant pictures from the floor , a crazy server art exhibit , the private event for industry luminaries and much more. Whether you are in San Francisco and want the "backstage pass" or you're remote and looking to get more than just the announcements, this will be your Hitchhikers Guide to Dreamforce .

If you are coming, come see us in one of 20+ sessions Appirio and our customers are presenting in and come by our booth (#487). Mention that the blog brought you there and get ready for your own special gift....

---What's the image above all about? Find out now!---

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Wednesday, October 22, 2008

Waiting for the On Demand Generation?

Ryan Nichols

One of our pet peeves is when cloud computing pundits talk about on-demand applications coming to the enterprise when "Generation Y is in charge."  Taken to mean that on-demand is inevitable, we absolutely agree.  Taken to mean that we'll have to wait until today's teenagers become CIO and CEO before most companies take advantage of SaaS, we absolutely disagree.

New technologies rarely "age" their way into the enterprise.  Do certain age groups tend to be "early adopters" more than others?  Absolutely.  But if there is real end-user benefit to a technology, its adoption will spread across age groups rapidly.  The same older managers who once had their secretaries print out their email are now on Blackberries or iPhones.  For the most part, these aren't different people--individuals of all ages are willing to learn and adopt new technology that has a real impact on their personal productivity. And if there's no real impact, adoption won't occur no matter how long you wait. 
 
What does this have to do with the fact that Salesforce announced last week that the great '90's band Foo Fighters would be performing at November's Dreamforce conference instead of the great '80's band Journey?  Probably nothing.  But our mission is to make sure that the benefits of Software as a Service are clear to the Journey generation....not just to the Britney Spears generation or even the Foo Fighter generation.  

Last week, the young leaders of the consumer internet caught flak for their lip-sync video of Journey's "Don't Stop Believing" (filmed on a junket to Cyprus), bemoaning the bursting of the Web 2.0 bubble.  In the enterprise, the message to the Journey generation is quite different-- in today's economic environment, its time to start believing in the real business benefits delivered by on-demand applications. You can't afford not to.

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