Appirio
www.appirio.com
August 6, 2007

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Updates from Appirio - Accelerating the Adoption of On-Demand in the Enterprise
In this Edition

The Appirio Blog, A CIO's Guide to On-Demand, provides senior IT and business exectutives with:

  • Insight on how SaaS solutions can impact their business
  • Pragmatic advice on how to plan and execute an on-demand strategy
  • Condensed market information that cuts through industry hype
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Appirio Announces Google Enterprise Partnership

First Firm to Jointly Partner with salesforce.com and Google;
Announces "100 Gadgets in 100 Days" Initiative

Appirio is the first firm in the world to announce partnerships with both salesforce.com and Google Enterprise.

We were very proud to be the only partner touted in the June 5 announcement of the Google/salesforce.com alliance, one of the most highly anticipated technology announcements of the year. Appirio has worked closely with both companies to maximize the customer impact of the new partnership.

As the pioneer firm for this joint partnership, Appirio has demonstrated its leadership by rolling out its first set of Google Gadgets specifically designed for salesforce.com. 7 of the first 10 gadgets featured on Google's enterprise showcase were developed by Appirio!

To extend its leadership position, Appirio has now launched its Enterprise Gadget Gallery, with a commitment to launch 100 gadgets in the first 100 days, culminating at Dreamforce, the annual salesforce.com user conference in September.

For more details, please visit Appirio's Google Enterprise Page.

Put salesforce.com on Your Google Homepage!
Get your FREE salesforce.com Google Gadgets now at the Appirio Google Gadget Gallery!
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New Customer Wins!

Highlights from some recent Appirio customer wins:

With over $7.5B in annual revenues, QUALCOMM (NASDAQ: QCOM) is a Fortune 500 company and a leader in wireless communications. QUALCOMM, recognizing the power and flexibility of software-as-a-service solutions to transform the enterprise, is replacing major on-premise CRM systems across several divisions with salesforce.com. Appirio is leading the way on a number of QUALCOMM initiatives, including implementation of the salesforce.com Service & Support solution, development of applications on the salesforce.com platform, and rollout of the salesforce.com Customer Portal.
AEG Worldwide is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns or controls a collection of companies including facilities such as the STAPLES Center; sports franchises including the Los Angeles Kings (NHL); and marketing and creative agencies. AEG has turned to Appirio to jumpstart their sales force automation (SFA) efforts using the salesforce.com SFA application.
Ecora Software provides Enterprise Configuration Visibility™ to over 3600 worldwide customers, assuring their IT infrastructures are secure, compliant and effective. Appirio is leading Ecora's salesforce.com implementation, helping to redefine and reinforce sales processes, provide better visibility into sales-related metrics, and integrate software renewals into the sales process.
Gensler is a leader in sustainable design strategies that create healthier enviroments, preserve natural resources and deliver greater asset value to its clients. Their design work spans from city master plans, to retail boutiques, to wine labels. Gensler asked Appirio for help improving its feedback and follow-up processes by implementing the salesforce.com Service & Support application.

Appirio In the News

August 3, 2007
Software Trend Sparks A Tech Services Trend
Investor's Business Daily
Appirio is cited as one of 3 leading system integrators for SaaS in a "new crop" of companies serving the Salesforce.com and Google Enterprise markets.

July 16, 2007
SIs putting product onto AppExchange
ZDNET - Software as Services
Appirio is a "favorite case study for AppExchange" with the release of its Google Gadgets that hook into Salesforce.com applications, and is also forging a strong relationship as an integrator for Google applications.

June 15, 2007
Appirio Video Interview from Salesforce - Google Launch
Salesforce.com - Google
Video interview describing Appirio's new Gadgets for Salesforce Group Edition featuring Google Adwords and the overall benefits of on-demand for innovation.

June 13, 2007
From the Ground Up - Cube Dweller
Forbes
Forbes highlights how Appirio has leveraged SaaS and Web 2.0 concepts and solutions to allow it to be much more nimble and cost effective in how it runs its business.

June 13, 2007
How SaaS Changes the SI Universe
ZDNET - Software as Services
Discusses how Appirio and other SaaS SIs are capitalizing on the disruptive effect of SaaS on on-premise ISVs and their ecosystems.

June 5, 2007
Appirio Combines Services From Google and Salesforce.com to Create New On-demand Offerings
Appirio Press Release
Appirio customers benefit From integrations between Google and Salesforce.com services and expect more from the new Salesforce.com - Google Alliance.

June 1, 2007
Salesforce.com Partner Appirio Joins the Google Enterprise Program
TMCNet
Discusss how Appirio has become the first Salesforce - Google partner and the creative ways the company runs its own infrastructure and development.

May 31, 2007
Appirio Joins Google Enterprise Professional™ Program
Appirio Press Release
Appirio launches Google Gadgets for Salesforce.com & A Full Line of Enterprise Adoption Solutions for Google Apps™.

May 22, 2007
Don't Forget the Other "SaaS" Offerings
Under the Buzz - TCG Advisoris (May 2007 - Volume 8-2)
Discusses the ideas of "Service as a Service" and cites the Appirio Services 2.0 piece as an example of how the market for services must evolve.

May 21, 2007
Salesforce Announces On-Demand SOA Feature
eWeek, CIO Central
Article discussing salesforce.com's new SOA announcement uses Appirio to explain its significance and impact on building applications and mashups.

May 12, 2007
Appirio's Eat-Your-Own-Dogfood SaaS Integration
ZDNET - Software as Services Blog
Phil Waineright discusses how Appirio's own business infrastructure relies exclusively on SaaS solutions - without any on-premise software and hardware.

May 9, 2007
What's the Most Innovative Software?
Information Week
Blogger Mary Heyes Weier discusses the most innovative part of the Software 2007 conferences - companies that don't sell software. Appirio and its work with CRC and Borland are highlighted.

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Appirio Leads the Way With the salesforce.com Customer Portal

SFDC Customer Portal

With the August 2007 release of the salesforce.com Customer Portal, salesforce.com has provided companies with a first-class solution for providing customer self-service over the web.

Appirio is the leading consulting firm assisting customers to implement the Customer Portal, with projects at Borland and QUALCOMM to onboard well over 5,000 portal users. We have worked closely with salesforce.com product management to ensure a successful rollout and provide real-world customer feedback into the future product roadmap.

The power of the Customer Portal includes custom tabs, custom objects, inline s-controls, record types, a rich user permissions model, and a totally customizable look and feel. The Portal brings all the power of the salesforce.com platform to your customer extranet!

Contact Appirio to get started with your Customer Portal implementation, or to explore how the Customer Portal may meet your customer extranet needs.

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About Appirio

Appirio, Inc. delivers services and products to help medium to large enterprises accelerate on-demand adoption.  Appirio helps customers with strategy, services, custom application development, integration and products and is a thought leader in on-demand solutions delivery.   

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