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Updates from Appirio -
Accelerating the Adoption of On-Demand in the Enterprise
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“Services 2.0” – A
New World for System Integrators
 Specialty Solution Providers & Social Networks Will
Dramatically Alter the SI Landscape, Gearing Up the Enterprise for Web 2.0
and SaaS 2.0
The internet is the computing platform of the present and
future. As a “cloud” of services, its performance, reliability and
rate of innovation far exceeds every “platform” deployed in any large
enterprise. Vendors offering software-as-a-service (SaaS), as an
alternative to on-premise software licenses, use the internet and a more
customer-centric process to profoundly disrupt the enterprise software
landscape.
Similarly, a new breed of specialized “Services 2.0” firms
that fully embrace SaaS with complementary business and technology
consulting, productized intellectual property, and support services via
flexible social networks will be disruptive to traditional Global Systems
Integrators (GSI).
GSIs such as Accenture, IBM, Cap Gemini, and Infosys rely on
revenue streams based on the on-premise install base. Just as
on-premise software vendors cannot shift completely to on-demand because of
its disruption to their business models, GSIs will not be able to help
customers embrace on-demand because of their own reliance on on-premise
software services revenue. [Read the Full Article]
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Services 1.0
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Services 2.0
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Dominated by Accenture, IBM, Deliotte, Bearing Point and
Cap Gemini
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Led by newly emerging specialty solution providers such as
Astadia, Appirio, Okere and Theikos
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Overly broad focus, with partnerships with hundreds of competing
on-premise vendors
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Sharp focus on accelerating on-demand in the enterprise –
taking a strong position that advocates for market-changing
solutions
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Multi-year waterfall-style mega projects
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3-9 month iterative micro projects
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$1 in software licenses = $10- $15 in services
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$1 of subscription fees = $2-$4 in services
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“Tell me” approach. Project teams that fill binders with screen
shots, process diagrams, etc. which are read once, then collect dust
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“Show me solutions”. Productized SaaS prototypes and working
applications launched in weeks
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Fees slowly shrinking,
derived from SAP, Oracle, and other on-premise vendors
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Fees growing
rapidly, derived from specialty business, technology and process services
to extend and integrate SaaS solutions
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Complex and costly hardware, infrastructure and integration software
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No hardware or infrastructure required, integration via open APIs and
real-time mashups
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Read the Full Article
on Services 2.0 and the Enterprise
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Why the
salesforce.com Incubator Should Excite You - An Early Peek from the Initial
Occupant
 Recently Appirio added an office in salesforce.com's
Incubator in San Mateo and became one of its anchor tenants. In fact,
we had several historic firsts - we were the first ones in the door when it
opened, we made the first pot of coffee, and we held our first management
team offsite in one of the many conference rooms. We have already
established links to some excellent AppExchange partners located in the
building!
For Appirio, a salesforce.com partner and a true believer in
the power of on-demand, the benefits are clear. We accelerate the rate of
innovation of our own work and salesforce.com. By easily chatting about
what customers are doing, their future needs, and where the market is
headed, partners can collectively find ideas that will change the industry.
Savvy partners can establish networks of complementary firms that allow the
group to compete with any ecosystem or firm in the industry.
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First pot of Incubator Coffee accompanied by a stylish Appirio mug
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We also believe that the incubator represents a much broader
trend. Collaboration among customers, partners (SI/ISVs), and software
firms will become the key to success. Customers will add to the synergy via
extended value chains; software mashups will become as prevalent and
valuable as hyperlinking; and complementary partners will come together
"on demand" to provide what customers need. This is far more
powerful than a single firm's marketing department independently trying to
determine what customers want.
Whether you believe the salesforce.com Incubator will change
Appirio and the industry, or you just want to try variants of the morning
coffee, we welcome you to come over and see what all the excitement is
about. We'll have more firsts in the next few months, including training
sessions, customer roundtables, and thought leadership seminars. We're also
hoping to be the first to break in the Nintendo Wii, XBox and PS3 when they
arrive! And rest assured, we've cleared out this tower of all the Siebel
on-premise demons...
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Former Enterprise
Software Executives Join Appirio to Accelerate the Shift to On-Demand
Business Applications
Executives from SAP, Borland, and webMethods leverage
Salesforce.com and the Apex platform to accelerate on-demand adoption in
enterprise customers
San Francisco, Calif., - January 16, 2007 -- Appirio, a services and product firm focused on accelerating
the adoption of on-demand applications in the enterprise, today announced
the addition of senior enterprise software executives and several major
enterprise customer wins. Recognizing the paradigm shift from
on-premise to on-demand for packaged and custom applications, Appirio helps
enterprise customers unlock business value and reduce IT costs by
accelerating their adoption of salesforce.com’s suite of on-demand CRM
applications and building on salesforce.com’s Apex, the leading platform
for developing custom on-demand applications.
Recent Appirio customer acquisitions include CRC Health Group, Borland Software Corporation,
and ServiceSource.
CRC Health Group, the nation's largest provider of drug and
alcohol treatment services, has engaged Appirio to deliver an on-demand
application strategy and design a new platform to support their client
pre-admissions process. Howard Brown, CRC’s vice president of
marketing, said that “Appirio’s ability to understand our business has
allowed us to push forward with our on-demand strategy in a manner
completely consistent with our business strategy.” [More]
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About Appirio
Appirio, Inc. delivers services and products to help medium
to large enterprises accelerate on-demand adoption. With a differentiated
business model that blends strategy, services, custom application
development, integration and products, Appirio is a thought leader in
on-demand solutions delivery.
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