Consulting Operations Manager
About Us
Appirio provides products and services that help enterprises accelerate their adoption of on-demand. Appirio has a proven track record of delivering business value to customers by implementing mission-critical Software-as-a-Service (SaaS) solutions based on platforms such as Salesforce and Google Apps, and developing innovative applications that connect and extend today's leading on-demand platforms. Appirio was founded in 2006, is the fastest growing partner of salesforce.com and Google, and is backed by Sequoia Capital.
Candidate Profile
We are looking for a operational manager to keep the Appirio professional services machine running smoothly. Your success will be measured and rewarded based on our team's growth, utilization, and customer success.
Manage overall staffing process:
- Match available consultants to customer project requirements
- Keep Professional Services Automation tool up-to-date with assignment data
- Communicate regularly with consulting managers and client managers to anticipate requirements
Maintain relationships with Appirio subcontracting partners:
- Review and line up available resources from partners that provide Appirio with subcontractors
- Respond to requests for resources from partners to which Appirio provides subcontractors
- Maintain data in third parties’ systems (e.g. those of partners to which Appirio provides subcontractors) such as logging time and expenses
Assist in managing the consulting team:
- Contribute to creation of marketing collateral
- Provide regular metrics reports on consulting delivery and performance
- Prepare and maintain consultant resumes
- Draft and publish “go-live” announcements
Key Requirements
- A minimum of two years of experience in a similar role for a consulting organization
- Proficiency with web-based software applications
- Excellent verbal and written communication skills
- Specific industry experience with software development, software-as-a-service, or Salesforce.com and Google Apps is a plus
Salary and Benefits
- Competitive salary and incentive compensation structure based on experience
- Comprehensive health plan through BlueCross BlueShield including medical, dental, and vision coverage (full-time employees only) +401K
- Employee can work remotely or from our San Mateo, CA office
Next Steps
- Submit your resume and cover letter to Appirio at careers@appirio.com
- Successful candidates will be interviewed via telephone, then in person
- Appirio is hiring quickly! Customer demand for salesforce.com and Google Enterprise systems is growing every day. We will more than double the size of our company in the next 12 months.
